Here is First Aid for a Successful Order!
Our immediate telephone hotline is readily available and is mostly accessible from Monday to Friday, between 9 a.m. and 6 p.m. Alternatively, simply use the written direct contact.
However, most of the time there are only small hurdles that can be quickly resolved:
- ALL MANDATORY FIELDS must be filled out!
- The PHONE NUMBER is a mandatory field and sometimes very important, for example, if the package driver cannot find the address or if we need a quick query to be able to ship.
- A HOUSE NUMBER is absolutely necessary for successful parcel delivery. Please check if all fields have been correctly filled when using automatic filling (via PayPal or Amazon Pay).
- TERMS AND CONDITIONS and CANCELLATION POLICIES are also necessary for a successful order.
- The order is only successful if the order confirmation page is displayed after clicking the BUY NOW button.
- Didn’t receive an email after placing the order? Please check BOTH SPAM FOLDERS. The local one on your device and the spam folder in webmail.
Known Issues That Can Hinder Your Shopping
Disable Blocking Extensions in the Browser!
Blocker extensions can EXTREMELY impair the basic functions of an The purchase of food and cheese via the Internet. A big and very interesting topic in this area will probably be the easy and quick access to specialties such as - for examle - cheese. » More info shop. This can go so far that content is no longer displayed, payment systems no longer work, or an order cannot be completed at all. Well-known browser extensions for this are:
- NoScript (http://www.google.com/search?q=noscript)
- AdBlocker (http://www.google.com/search?q=adblocker)
AdBlocker is an extension that basically prevents advertising displays on the homepage. This does not necessarily impair an online shop. However, this extension can block the display of assistance or additional information about individual products.